Community Engagement 

Patient and Family Advisory Committee (PFAC)

Local Health Integration Networks (LHINs) continue to learn what patients, families and caregivers value most in our health care system. In order to improve health outcomes and experiences, patients and families across Ontario must be engaged and empowered to have a strong voice to shape care delivery. LHINs are committed to partnering and listening to patients and families to ensure that changes in the health care system reflect the needs and opinions of those it serves.

Expanding patient engagement across the health care system is a key commitment articulated in the Patients First Act. A key element of this approach is the establishment of patient advisory committees in each of Ontario’s 14 LHINs and information sharing between these committees.

Hamilton Niagara Haldimand Brant LHIN PFAC Action Plan

HNHB LHIN Action  Plan

The Action Plan outlines the PFAC’s priorities and areas of focus, their engagement framework and success measures.

Priorities and Areas of Focus: Patient-centred care, patient partnership, health literacy, health system navigation, long-term care, palliative care and mental health and addictions.

The PFAC will work within the Consult, Inform and Collaborate levels of engagement as outlined in the International Association of Public Engagement (IAP2) engagement model.

To engage or partner with the HNHB LHIN PFAC, please contact Maggie Irving, Manager Stakeholder Relations and Community Engagement 



Meet Our Members

The role of a PFAC member is to share his or her unique stories, experiences, opinions and perspectives in order to strengthen engagement of patients, caregivers and the public in important local health planning decisions and policies.

Members have been selected to ensure diversity that is reflective of the LHIN’s population makeup, including in relation to age, geographic distribution across the LHIN region, gender, cultural diversity, socio-economic status and health experience with the health system.

Get to know your PFAC members. Read their biographies here.

Stay up to date with the HNHB LHIN PFAC's progress, view the meeting materials here.

Share your health care experience

Help shape Ontario’s health care system, become a patient advisor to the province.

 When you sign up to become a patient advisor to the Ontario healthcare system, you will:

  • be asked for your feedback on certain policies and programs that affect patients and their families
  • be invited to participate in patient and family engagement events
  • be kept you up to date on volunteer opportunities

  Learn More